After reviewing the case, the person, agreed to replace the CPU and the heat sync.ĭate: July 1. The technician left and asked me to report and contact the Dell Tech support again.* Sent an e- mail to Dell Customer support reporting the problem and their one liner response was to me call and talk to Dell Tech support again.* Called Dell Tech Support again to report the issue. We waited for sometime just to make sure if Dell Tech rep would call back. The technician who came to replace the part was also frustrated. After placing the technician on hold for about 4. The technician called the dell tech support to report the problem. After replacing the part, the issue was not resolved same high fan noise. Also commented that the capacitors on the original MB were failing and that may be the cause as well. 6th: * The Technician replaced the mother board and the fan. Motherboard Serial Number In Vb6 Array Function Motherboard Serial Number In Vb6 Arraylistĭate: July 1. 5th: * Got call from Dell Technician to schedule an appointment to replace the part. After debugging for sometime, the rep, processed a dispatch order to replace the mother board and fan. Here is a summary of events which has turned into a nightmare for me: Date: July 1. I just wanted to post my ongoing horrible experience with dell customer service which rather started off ok.
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